Privacy Policy

Last updated: 17 December 2025

Information We Collect

When you use PolicyBrief, we collect:

  • Contact information (name, email, phone number)
  • Professional information (role, organization, party affiliation if applicable)
  • Research requests and topics of interest
  • Communication records related to your briefs
  • Payment information (processed securely via third-party providers)

How We Use Your Information

  • To deliver policy briefs and research services
  • To communicate with you about your requests
  • To improve our services and research quality
  • To send you important service updates and notices

Confidentiality

Your research requests, topics, and all deliverables are strictly confidential. We do not share, sell, or disclose your information to third parties except as required by law.

We do not share your research requests or strategic interests with other clients, parties, or competitors. All deliverables are created exclusively for you.

Data Security

We use industry-standard security measures to protect your information:

  • All data is encrypted in transit and at rest
  • Access to client data is strictly limited to authorized team members
  • We use secure, access-controlled project management systems

Data Retention

We retain your project data for up to 12 months after your last active subscription for support and reference purposes. After this period, data is securely deleted unless you request otherwise.

You may request earlier deletion of your data at any time.

Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA), you have the following rights regarding your personal data:

  • Right to Access: You can request copies of your personal data.
  • Right to Rectification: You can request that we correct any information you believe is inaccurate.
  • Right to Erasure: You can request that we delete your personal data.
  • Right to Restrict Processing: You can request that we restrict how we process your personal data.
  • Right to Object: You can object to our processing of your personal data.
  • Right to Data Portability: You can request that we transfer your data to another organization or to you directly.

Cookies and Analytics

We use cookies and analytics tools to improve our website and services. You can control cookie settings through your browser preferences.

Contact

For privacy-related questions or to exercise your rights, contact us at philip@policybrief.ai